Canada: reasons for online shopping cart abandonment 2018

This statistic shows the responses to a survey about online shopping cart abandonment in Canada as of January 2018. During the reported period, 61 percent 72 respondents stated that they had abandoned an online shopping cart because the shipping costs ended being too high or more than expected.

Reasons for online shopping cart abandonment in Canada as of January 2018

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Release date

April 2018



Survey time period

January 2018

Number of respondents

760 respondents

Age group

18 years and older

Special properties

English-language Canadians; online shoppers who abandoned shopping carts

Supplementary notes

Original question: How much of a factor, if at all, the following in why you sometimes abandon an online shopping cart?

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Statistics on "E-commerce in Canada"

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