Factors that are very important among U.S. patients for a positive experience with a health care provider as of 2015

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Percentage of respondents

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Description Source More information
This statistic is based on a 2015 survey, showing the factors that are very important among U.S. patients for a positive experience with a health care provider. Some 43 percent of respondents stated that the amount of time spent in the waiting room is a very important factor to them.
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Release date
January 2016
United States
Survey time period
September 9-17, 2015
Number of respondents
2,368 respondents
Age group
18 years and older
Special properties
seen health care provider at least once in the past year
Method of interview
Online survey
Supplementary notes
* Original question: "Thinking generally of all the health care visits you have made in the past year, how important are each of the following to ensuring you have a positive overall experience when you visit a health care provider in the future?" - Answer: "Very important".

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