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Original equipment manufacturer (OEM) reseller value-added services 2015

Published by Statista Research Department, Jan 19, 2016
The statistic shows the additional value brought by resellers to the products of original equipment manufacturers (OEMs) within the technology manufacturing and distribution ecosystem, according to a 2015 survey conducted by KPMG. As of 2015, 67 percent of reseller respondents highlighted technical support as one of the areas of additional value they provided to their customers.

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Source

Release date

January 2016

Region

Worldwide

Survey time period

2015

Supplementary notes

* Multiple responses were possible.
The source provides the following information: "We surveyed and interviewed leading companies in the technology manufacturing and distribution ecosystem. We interviewed executives at OEMs representing a sizable percentage (by revenue) of the world’s leading technology companies... Our study included respondents from nine leading OEMs, 13 resellers and 18 distributors."

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