This statistic shows the result of a 2016 survey among airline passengers regarding emotions during bag collection, based on waiting time. The results from the survey indicate that 88 percent of the passengers have positive emotions if they have to wait ten minutes or less to collect their luggage.
Share of passengers with positive emotions during bag collection in 2016, sorted by waiting time
The key findings are based on an online survey of 9,216 respondents from 19 countries across the Americas, Asia, Europe and the Middle East and Africa.
The number of respondents by country is relative to the amount of passenger traffic for each country, based on data from Airports Council International (ACI).
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SITA. (May 17, 2016). Share of passengers with positive emotions during bag collection in 2016, sorted by waiting time [Graph]. In Statista. Retrieved September 19, 2024, from https://www.statista.com/statistics/572441/passenger-emotions-bag-collection/
SITA. "Share of passengers with positive emotions during bag collection in 2016, sorted by waiting time." Chart. May 17, 2016. Statista. Accessed September 19, 2024. https://www.statista.com/statistics/572441/passenger-emotions-bag-collection/
SITA. (2016). Share of passengers with positive emotions during bag collection in 2016, sorted by waiting time. Statista. Statista Inc.. Accessed: September 19, 2024. https://www.statista.com/statistics/572441/passenger-emotions-bag-collection/
SITA. "Share of Passengers with Positive Emotions during Bag Collection in 2016, Sorted by Waiting Time." Statista, Statista Inc., 17 May 2016, https://www.statista.com/statistics/572441/passenger-emotions-bag-collection/
SITA, Share of passengers with positive emotions during bag collection in 2016, sorted by waiting time Statista, https://www.statista.com/statistics/572441/passenger-emotions-bag-collection/ (last visited September 19, 2024)
Share of passengers with positive emotions during bag collection in 2016, sorted by waiting time [Graph], SITA, May 17, 2016. [Online]. Available: https://www.statista.com/statistics/572441/passenger-emotions-bag-collection/
