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Companies using CRM for managing customer data in Spain 2012-2016

Share of companies owning CRM tools for managing customer information in Spain from 2012 to 2016

by Statista Research Department, last edited Jun 26, 2016
Companies using CRM for managing customer data in Spain 2012-2016 This statistic shows the evolution of the share of companies which had CRM tools for managing customer information in Spain from 2012 to 2016. The share of companies using CRM for these purposes increased steadily till 2015, when it dropped slightly. In 2016, after another slight fall, 36.4 percent of companies used it.
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Share of companies owning CRM tools for managing customer information in Spain from 2012 to 2016

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