Enterprise software total worldwide expenditure 2009-2020

In 2020, IT spending on enterprise software is expected to amount to around 426 billion U.S. dollars worldwide, a decline of 6.9 percent from the previous year. Like nearly all sub-segments of the IT services industry, the enterprise software market has experienced high levels of growth in recent years, with market revenues more than doubling in the decade between 2009 and 2019. However, due to the negative economic impact brought about by the coronavirus (COVID-19), global IT spending is going to decrease in 2020. For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.

Enterprise software

With year on year growth frequently exceeding 10 percent, the enterprise software market is the fastest growing segment in the overarching IT industry. Enterprise software aims at responding to the needs of organizations, often specifically addressing the efficiency of their core business processes. Many enterprise software sub-segments, such as business process management (BPM) software, enterprise resource planning (ERP) software, and customer relationship management (CRM) software, have grown into massive markets in their own right. CRM software focuses on analyzing and improving business interactions with both current and future customers and is expected to bring in over 28 billion dollars in sales in 2019. ERP software focuses more closely on corporate data collection and interpretation, and is forecast to account for another 84 billion dollars in overall revenue.

Information technology (IT) spending on enterprise software worldwide, from 2009 to 2020

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Source

Release date

May 2020

Region

Worldwide

Survey time period

2009 to 2020

Supplementary notes

*Forecast

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