Communication technology among U.S. patients and insurances 2017, by generation

Percentage of U.S. patients whose insurance allowed select forms of communication as of 2017, by generation

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Release date

June 2017

Region

United States

Survey time period

May 4 to May 8, 2017

Number of respondents

2,083 respondents

Age group

18 years and older

Special properties

patients that have health insurance

Method of interview

Online survey

Supplementary notes

Original Question: "In what ways can you contact your health insurance provider when you have questions about your bills, claims status, benefits coverage or health issues?"

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