Italy: share of clients contacted by their insurance company or intermediary 2016

This statistic depicts the results of a survey conducted in Italy among insurance companies' clients as of 2016. During the survey customers were about the frequency with which they were contacted by their respective insurance company or insurance intermediary. As of the survey period, 30 percent of respondents stated they used to be contacted twice a year, whereas 22 percent of them were contacted more than twice a year. Moreover, clients claimed that the reason why the insurance agents were getting in touch with them was due to the imminent deadline for their policy.

How often does your insurance company or insurance intermediary contact you?

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Release date

November 2016



Survey time period


Number of respondents

1,000 respondents

Special properties

respondents were clients

Method of interview

Telephone interview

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Statistics on "Insurance industry in the United Kingdom"

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