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Italy: impact of negative online reviews in the health sector 2018

How would you be affected by a negative online review, when looking for information about a healthcare facility or a physician?

by Statista Research Department, last edited Jul 30, 2018
Italy: impact of negative online reviews in the health sector 2018 This statistic shows the result of a survey on the impact of negative online reviews on users in the health sector in Italy in 2018. According to survey data, 30 percent of the respondents declared they would ask their general practitioner for information if they read a negative review about a healthcare facility or a physician.
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How would you be affected by a negative online review, when looking for information about a healthcare facility or a physician?

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