What consumers want from online sellers in U.S. 2018

This statistic depicts the leading desires of buyers for online sellers in the United States in 2018. During the survey, 28 percent of respondents stated they want online sellers to provide proactive updates on the status of their order.

Main improvements consumers want to see from online sellers of outsized goods in the United States in 2018

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Release date

June 2018


United States

Survey time period

June 21 to 22, 2018

Number of respondents

228 respondents

Age group

18 years and older

Special properties

adults who have purchased an oversized item in the last year.

Method of interview

Online survey

Supplementary notes

* For example, push notifications and text/email updates.
** For example, hand delivery, product assembly and installation.
Multiple answers were possible.

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