Insurance customer satisfaction worldwide 2018, by generation

Share of insurance customers with positive experience worldwide in 2018, by generation

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Release date

May 2018

Region

Worldwide

Survey time period

January to February 2018

Number of respondents

10,000 respondents

Special properties

insurance customers in 20 countries

Supplementary notes

Gen Y customer were defined as "individuals aged 18 to 34" and Non-Gen Y customers were those aged 35 and older.

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