Conversational bot implementation challenges in organizations worldwide 2017

This statistic shows chatbots' implementation challenges in organizations worldwide as of 2017. Sixty-five percent of the respondent chief information officers and chief technology officers stated that lack of skilled talent to develop and work with bots was a challenge for implementing conversational bots in their organization.

Challenges of chatbot implementation in organizations worldwide as of 2017

Share of respondents
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Source

Release date

October 2018

Region

Worldwide

Survey time period

August to September 2017

Number of respondents

352 respondents

Special properties

97 chief information officers and 255 chief technology officers in 12 countries

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