Energy consumer experience in the UK

Statistics report on the energy market's consumer experience in the United Kingdom (UK)

Energy consumer experience in the UK

This report presents a selection of statistics and facts on the consumer experience on the energy market in the United Kingdom (UK), including survey figures on electricity and gas supplier distribution in the UK, as well as energy bill responsibility and general views on energy companies.

Download your Report

  We value your privacy and will never rent or sell your email address.

Privacy

Table of contents

Overview

16
  • Premium Statistic Gas providers in Great Britain (UK) 2014
  • Premium Statistic Trust in main energy suppliers in Great Britain (UK) in 2014, by region
  • Premium Statistic Most concerning daily costs in Great Britain (UK) 2014, by gender
  • Premium Statistic Importance of clear information from energy companies in Great Britain (UK) in 2014
  • Premium Statistic Importance of customer service of energy companies in Great Britain 2014
  • Basic Statistic Importance of energy companies' acts by gender in Great Britain 2014
  • Premium Statistic Importance of direct customer service of energy companies in Great Britain 2014
  • Basic Statistic Importance of clear energy bills in Great Britain 2014
  • Basic Statistic Problems posed by energy companies in Great Britain 2014
  • Premium Statistic Consumer trust in value for money from energy suppliers in the UK in 2014
  • Premium Statistic Consumer trust in accurate bills from energy suppliers in the UK in 2014
  • Premium Statistic Consumer trust in energy suppliers dealing fairly with complaints in the UK in 2014
  • Premium Statistic Consumer trust in energy suppliers to be open and transparent in the UK in 2014
  • Premium Statistic Consumer trust in energy suppliers providing quality service in the UK in 2014
  • Premium Statistic Preferred communication method with energy supplier in the United Kingdom (UK) 2013
  • Premium Statistic Consumer likelihood of recommending energy suppliers in the UK in 2014

Energy bills payment

4
  • Premium Statistic Household energy bill forecast in the United Kingdom (UK) 2020
  • Premium Statistic Ease of making an energy bill payment in the United Kingdom (UK) in 2014
  • Basic Statistic Energy bill responsibilty in Great Britain (UK) in 2014, by gender
  • Basic Statistic Energy bill responsibility in Great Britain (UK) in 2014, by age

Gas

6
  • Premium Statistic Natural gas consumption in the UK 2003-2022
  • Premium Statistic Gas suppliers in Great Britain 2013 to 2016
  • Premium Statistic Share of consumers switching gas suppliers in Great Britain from 2014-2018
  • Premium Statistic Knowledge about switching energy suppliers in Great Britain 2014
  • Premium Statistic Triggers for switching gas suppliers in Great Britain 2015
  • Basic Statistic Method of switching gas suppliers in Great Britain 2018

Electricity

8
  • Basic Statistic Electricity demand in the United Kingdom (UK) 2000-2023
  • Premium Statistic Electricity consumption in the UK 2000-2023
  • Basic Statistic Electricity availability in the United Kingdom 2002-2022
  • Premium Statistic Electricity suppliers in Great Britain 2013 to 2016
  • Premium Statistic Popularity of electricity providers in Great Britain (UK) 2014
  • Premium Statistic Share of consumers switching electricity suppliers in Great Britain 2009-2019
  • Premium Statistic Triggers for switching electricity suppliers in Great Britain 2014, by payment
  • Premium Statistic Sources of information when switching energy suppliers in Great Britain 2021
Report this content
FURTHER REPORTS

Recommended and recent reports

  • Electricity prices worldwide
  • Energy sector in Turkey
  • Energy sector in Spain
  • Energy market and customer engagement in the UK
  • Electricity companies in Europe
  • Electricity and energy prices in Germany
  • Energy sector in Singapore
  • Energy supply in Germany
  • Observatoire de l'éolien 2023
  • Wind power in France
  • Nuclear power in France
  • Energy in Belgium
  • Energy prices in the U.S.
  • Energy sector in Hungary
  • Annual report on compliance & performance of the retail energy market 2016-17
  • Relazione annuale situazione energetica nazionale dati 2022
  • Energy in France
  • Energy sector in Romania
  • Energy sector in Poland
  • Energy sector in Russia

Recommended statistics

You may also be interested in...

Statista report shop

Explore all Statista reports

We provide information on industries, companies, consumers, trends, countries, and politics, covering the latest and most important issues in a condensed format.

Statista report shop Go to reports

Contact

Get in touch with us. We are happy to help.
Statista Locations
Contact Meredith Alda
Meredith Alda
Sales Manager– Contact (United States)
Email
support@statista.com

Mon - Fri, 9am - 6pm (EST)

Contact Yolanda Mega
Yolanda Mega
Operations Manager– Contact (Asia)
Email
asia.support@statista.com

Mon - Fri, 9am - 5pm (SGT)

Contact Kisara Mizuno
Kisara Mizuno
Senior Business Development Manager– Contact (Asia)
Email
asia.support@statista.com

Mon - Fri, 10:00am - 6:00pm (JST)

Contact Lodovica Biagi
Lodovica Biagi
Director of Operations– Contact (Europe)
Email
eu.support@statista.com

Mon - Fri, 9:30am - 5pm (GMT)

Contact Carolina Dulin
Carolina Dulin
Group Director - LATAM– Contact (Latin America)
Email
latam@statista.com

Mon - Fri, 9am - 6pm (EST)

Menu