Artificial intelligence and public services 2018

Public services in the era of artificial intelligence

The report focuses on the prospects presented by artificial intelligence (AI) to the public sector and how it could lead to service improvements and job satisfaction. It covers such areas of application as municipal services, government and healthcare systems, providing examples of automating various labor-intensive and repetitive tasks, as well as increasing transparency and eliminating human bias.
  • Language: English
  • Released: April 2018
Study included in Corporate Account only.
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