Singapore had been upgrading and expanding the airport and air navigation services infrastructure to ensure sufficient capacity ahead of demand. In 2019, Changi Airport opened the world's tallest indoor waterfall, located in the newly opened entertainment complex Jewel Changi Airport. By the end of 2020, Changi Airport’s three runway system and the mega Terminal 5 was projected to increase passenger capacity by another 50 million.
Changi Airport is one of the largest transportation hubs in Asia and one of the busiest in terms of passenger traffic. In 2019, the number of moving commercial aircrafts at Changi Airport amounted to approximately 382 thousand. More than 33.5 million people were departing from the Singaporean Changi Airport in 2018. In 2019, several expansions also took place contributing to increased passenger traffic. Changi Airport added three new passenger city links to Busan in South Korea, and Hefei and Xuzhou in China. That same year, seven airlines, including AirAsia X Berhad and Vistara, started passenger operations from the airport. The airport also offers six US city links, with 70 passenger services each week, 45 of which are non-stop services.
The number of passengers carried by Singapore Airlines amounted to about 20.74 million in fiscal year 2018/2019. In 2020, Singapore Airlines (SIA) and All Nippon Airways (ANA) signed a joint venture agreement to give passengers more flight connections between the two carriers and access to a wider network. Scoot, the low cost airline of the Singapore Airlines Group, was named the best budget airline in the Asia-Pacific region in 2019. Scoot would be expanding its routes with the launch of nine new destinations by the end of 2020.
In 2019, the air freight movement at Changi Airport amounted to 2.01 million metric tons. A new airfreight facility that will be built as part of the Changi East project aimed to increase Singapore's air cargo handling capacity from 3 million tons to 5.4 million tons per year. Named Changi East Industrial Zone (CEIZ), the new facility will consist of air freighter terminals, air cargo express facilities and hangars for maintenance, repair and operation (MRO) services.
The Air Transport Industry Transformation Map (ITM), a national blueprint to upgrade the capabilities of aviation companies, aims to increase the sector’s productivity by 40 percent, and to redesign or create more than eight thousand jobs by 2025. In the education sector, aviation related jobs are also in demand. Post-secondary students can join a range of aviation related courses at the Institute of Technical Education (ITE) to prepare for technical ground operations roles in the industry.