Industry revenue of “carpet and upholstery cleaning services“ in the U.S. 2011-2023
As is true with the overall cleaning industry worldwide and in the U.S., the carpet and upholstery cleaning segment is also mostly recession-proof. This is because many homes and businesses, especially restaurants and hotels have carpet flooring which tends to get dirty easily and thus requires regular cleaning and maintenance. In fact, the U.S. had around 661,000 restaurants in 2018 and over 650,000 hotel rooms in the development pipeline as on January 2019. Therefore, revenues in the industry are expected to grow at a moderate pace over the medium term, increasing from 4.3 billion U.S. dollars in 2018 to 4.9 billion U.S. dollars by 2023.
Even though the industry operates at a large scale In the U.S., it is not thoroughly regulated, which means there is little consistency in terms of pricing or quality of work. In fact, according to a study, the top two reasons why a customer stops using a local cleaning service is poor quality and refusal to show up for an appointment. However, there are non-profit organizations such as the International Institute for Cleaning and Restoration, which make cleaning companies aware of best practices such as reducing waste, retaining and training staff and streamlining procedures.
Even though the industry operates at a large scale In the U.S., it is not thoroughly regulated, which means there is little consistency in terms of pricing or quality of work. In fact, according to a study, the top two reasons why a customer stops using a local cleaning service is poor quality and refusal to show up for an appointment. However, there are non-profit organizations such as the International Institute for Cleaning and Restoration, which make cleaning companies aware of best practices such as reducing waste, retaining and training staff and streamlining procedures.
