Ride-hailing - Hong Kong

  • Hong Kong
  • According to the latest market research, in Hong Kong is expected to see a significant increase in revenue in the Ride-hailing market, reaching US$346.70m by 2024.
  • Moreover, the market is anticipated to grow annually at an impressive rate of 2.32% from 2024 to 2028, resulting in a projected market volume of US$380.00m by 2028.
  • It is expected that the number of users in this market will increase to 2.88m users by 2028, with a user penetration of 35.9% in 2024, and 38.5% by 2028.
  • The average revenue per user (ARPU) is expected to be US$129.00.
  • Furthermore, it is predicted that about 100% of the total revenue in this market will come from online sales by 2028.
  • In terms of global comparison, China is expected to generate the most revenue in the Ride-hailing market, with an estimated revenue of US$63,280m in 2024.
  • Hong Kong's Ride-hailing market is dominated by incumbents, but new players are emerging to challenge their duopoly.

Key regions: Malaysia, Thailand, United States, Indonesia, South America

 
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Analyst Opinion

The Ride-hailing market in Hong Kong has experienced significant growth in recent years, driven by changing customer preferences, market trends, and local special circumstances.

Customer preferences:
In Hong Kong, customers have shown a strong preference for convenience and efficiency when it comes to transportation. This has led to an increased demand for ride-hailing services, as they offer a convenient and reliable alternative to traditional taxis. Customers appreciate the ease of booking a ride through a mobile app, as well as the ability to track the driver's location and estimated arrival time. Additionally, the availability of various ride options, such as shared rides or luxury vehicles, caters to different customer needs and preferences.

Trends in the market:
One of the key trends in the ride-hailing market in Hong Kong is the growing popularity of ride-hailing platforms. These platforms have gained traction due to their competitive pricing, reliable service, and user-friendly interfaces. As a result, more customers are choosing ride-hailing services over traditional taxis. Furthermore, ride-hailing companies have been expanding their services to include other transportation options, such as food delivery or courier services. This diversification has allowed them to attract a larger customer base and increase their market share.

Local special circumstances:
Hong Kong has a highly developed public transportation system, including an extensive network of buses, trains, and trams. However, there are certain circumstances in which ride-hailing services offer distinct advantages. For example, during peak hours or in areas with limited public transportation options, ride-hailing services provide a convenient and efficient way to travel. Additionally, some customers prefer ride-hailing services for their safety and security features, such as driver ratings and GPS tracking.

Underlying macroeconomic factors:
Several macroeconomic factors have contributed to the growth of the ride-hailing market in Hong Kong. The city's strong economy and high disposable income levels have increased the demand for convenient and premium transportation services. Additionally, the rise of the sharing economy and the increasing adoption of smartphones have created a favorable environment for ride-hailing companies to thrive. Furthermore, the government's support for innovation and technology has encouraged the development of ride-hailing services and fostered a competitive market landscape. In conclusion, the ride-hailing market in Hong Kong has experienced significant growth due to changing customer preferences, market trends, and local special circumstances. The convenience, efficiency, and competitive pricing offered by ride-hailing services have made them a popular choice among customers. Additionally, the city's strong economy and government support for innovation have created a favorable environment for the growth of the ride-hailing industry. As the market continues to evolve, ride-hailing companies are likely to expand their services and further enhance the customer experience.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on bookings and revenues of ride-hailing services.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, third-party studies and reports, federal statistical offices, industry associations, and price data. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as demographic data, GDP, consumer spending, internet penetration, and device usage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, the S-curve function and exponential trend smoothing methods are applied.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

Overview

  • Revenue
  • Key Players
  • Sales Channels
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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