Professional services: billable utilization 2021

Between 2014 and 2021, the employee billable utilization at professional services organizations worldwide fluctuated around 71 percent. In 2021, the employee billable utilization at professional services organizations worldwide stood at just over 73 percent. Employee billable utilization is the time spent on billable tasks divided by the total amount of time available to work.

Employee billable utilization at professional services organizations worldwide from 2014 to 2021

Characteristic	Employable billable utilization
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Release date

February 2022

More information

Region

Worldwide

Survey time period

2014 to 2021

Number of respondents

561 respondents

Special properties

Billable professional services organizations

Supplementary notes

The source defines the professional service industry as accounting, advertising and marketing, architectural, management consulting, engineering, IT, legal, and research services.
Survey method and number of respondents for the surveys prior to 2020 not provided by the source.
Values prior to 2019 were taken from previous reports.

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