In the second quarter of 2022, there were about 288 and 206 complaints and suggestions concerning the frequency or carrying capacity of public transport services for the Citybus Limited (Franchise 1) and New World First Bus Services Limited, respectively. The number of complaints and suggestions about public transport services in Hong Kong has increased significantly in recent years.
Number of complaints on frequency or carrying capacity of public transport services in Hong Kong in 2nd quarter of 2022, by operator
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Statistics on Public transport in Hong Kong
Overview of public transport
5
- Premium Statistic Size of licensed fleet of public transport in Hong Kong 2022, by mode
- Premium Statistic Passenger carrying capacity of public transport in Hong Kong 2022, by mode
- Premium Statistic Average daily number of passenger trips on public transport in Hong Kong 2011-2021
- Premium Statistic Daily number of public transport passenger journeys Hong Kong 2021-2022, by mode
- Premium Statistic Monthly cross harbor passenger journeys by public transport in Hong Kong 2021-2022
Buses
5
- Premium Statistic Number of registered NWFB buses in Hong Kong 2011-2021
- Premium Statistic Number of registered NLB buses in Hong Kong 2012-2021
- Premium Statistic Number of registered Long Win buses in Hong Kong 2011-2021
- Premium Statistic Number of registered KCRC/MTRC buses in Hong Kong 2011-2021
- Premium Statistic Monthly cross harbor passenger journeys by franchised buses in Hong Kong 2021-2022
Public light buses
4
- Premium Statistic Number of public light buses licensed in Hong Kong 2011-2021
- Premium Statistic Licensed fleet size of public light buses in Hong Kong 2022, by operator
- Premium Statistic Monthly passenger carrying capacity of Hong Kong public light buses 2022, by operator
- Premium Statistic Average daily number of passenger trips on public minibuses in Hong Kong 2013-2021
Metro
5
- Premium Statistic Average daily number of passenger trips on all railways in Hong Kong 2013-2021
- Premium Statistic Annual cross harbor passenger journeys by metro in Hong Kong 2013-2021
- Premium Statistic Average daily number of passenger trips on metro in Hong Kong 2013-2021
- Premium Statistic Average daily number of trips on Light Rail in Hong Kong 2013-2021
- Premium Statistic Average daily number of trips on Airport Express railway in Hong Kong 2013-2021
Citizen perspectives
6
- Premium Statistic Quarterly complaints on public transport service in Hong Kong 2020-2022, by type
- Premium Statistic Number of transport complaints on public transport in Hong Kong Q3 2019-Q2 2022
- Premium Statistic Complaints on frequency or carrying capacity of public transport in Hong Kong Q2 2022
- Premium Statistic Complaints per million passenger journey of bus services in Hong Kong Q2 2022
- Premium Statistic Complaints on cleanliness of public transport in Hong Kong Q2 2022
- Premium Statistic Complaints on routing of public transport in Hong Kong Q2 2022, by type
Further related statistics
17
- Complaints on adherence to routing of public transport in Hong Kong Q2 2019
- Complaints on provision of stops of public transport in Hong Kong Q3 2020, by type
- Transport complaints on road maintenance in Hong Kong Q2 2019, by type
- Transport complaints on traffic conditions in Hong Kong Q2 2019, by type
- Complaints on regularity of public transport in Hong Kong Q2 2022, by type
- Complaints on overcharging of public transport in Hong Kong Q2 2019
- Complaints on hours of operation of public transport in Hong Kong Q2 2019, by type
- Complaints recorded about illegal parking by TCU in Hong Kong Q3 2020, by district
- Complaints recorded about traffic congestion by TCU in Hong Kong Q2 2019, by region
- Complaints on staff and driver performance of public transport in Hong Kong Q2 2019
- Complaints on improper driving behavior of public transport in Hong Kong Q2 2022
- Number of transport complaints received by TCU in Hong Kong quarterly Q2 2018-Q2 2019
- Complaints on conditions of vehicles of public transport in Hong Kong Q2 2019
- Number of transport complaints on public transport in Hong Kong Q3 2019-Q2 2022
- Number of transport complaints on traffic conditions in Hong Kong Q2 2018-Q2 2019
- Colombia: number of trips in Bogota's public transportation system 2016-2019
- Number of public bus routes in major cities in Georgia 2020
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Statistics
- Complaints on adherence to routing of public transport in Hong Kong Q2 2019
- Complaints on provision of stops of public transport in Hong Kong Q3 2020, by type
- Transport complaints on road maintenance in Hong Kong Q2 2019, by type
- Transport complaints on traffic conditions in Hong Kong Q2 2019, by type
- Complaints on regularity of public transport in Hong Kong Q2 2022, by type
- Complaints on overcharging of public transport in Hong Kong Q2 2019
- Complaints on hours of operation of public transport in Hong Kong Q2 2019, by type
- Complaints recorded about illegal parking by TCU in Hong Kong Q3 2020, by district
- Complaints recorded about traffic congestion by TCU in Hong Kong Q2 2019, by region
- Complaints on staff and driver performance of public transport in Hong Kong Q2 2019
- Complaints on improper driving behavior of public transport in Hong Kong Q2 2022
- Number of transport complaints received by TCU in Hong Kong quarterly Q2 2018-Q2 2019
- Complaints on conditions of vehicles of public transport in Hong Kong Q2 2019
- Number of transport complaints on public transport in Hong Kong Q3 2019-Q2 2022
- Number of transport complaints on traffic conditions in Hong Kong Q2 2018-Q2 2019
- Colombia: number of trips in Bogota's public transportation system 2016-2019
- Number of public bus routes in major cities in Georgia 2020
THB (Transport Advisory Committee, Transport Complaints Unit). (October 24, 2022). Number of complaints on frequency or carrying capacity of public transport services in Hong Kong in 2nd quarter of 2022, by operator [Graph]. In Statista. Retrieved February 09, 2023, from https://www.statista.com/statistics/1059383/number-of-hong-kong-complaints-on-frequency-or-carrying-capacity-of-public-transport-services-by-operator/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of complaints on frequency or carrying capacity of public transport services in Hong Kong in 2nd quarter of 2022, by operator." Chart. October 24, 2022. Statista. Accessed February 09, 2023. https://www.statista.com/statistics/1059383/number-of-hong-kong-complaints-on-frequency-or-carrying-capacity-of-public-transport-services-by-operator/
THB (Transport Advisory Committee, Transport Complaints Unit). (2022). Number of complaints on frequency or carrying capacity of public transport services in Hong Kong in 2nd quarter of 2022, by operator. Statista. Statista Inc.. Accessed: February 09, 2023. https://www.statista.com/statistics/1059383/number-of-hong-kong-complaints-on-frequency-or-carrying-capacity-of-public-transport-services-by-operator/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of Complaints on Frequency or Carrying Capacity of Public Transport Services in Hong Kong in 2nd Quarter of 2022, by Operator." Statista, Statista Inc., 24 Oct 2022, https://www.statista.com/statistics/1059383/number-of-hong-kong-complaints-on-frequency-or-carrying-capacity-of-public-transport-services-by-operator/
THB (Transport Advisory Committee, Transport Complaints Unit), Number of complaints on frequency or carrying capacity of public transport services in Hong Kong in 2nd quarter of 2022, by operator Statista, https://www.statista.com/statistics/1059383/number-of-hong-kong-complaints-on-frequency-or-carrying-capacity-of-public-transport-services-by-operator/ (last visited February 09, 2023)
Number of complaints on frequency or carrying capacity of public transport services in Hong Kong in 2nd quarter of 2022, by operator [Graph], THB (Transport Advisory Committee, Transport Complaints Unit), October 24, 2022. [Online]. Available: https://www.statista.com/statistics/1059383/number-of-hong-kong-complaints-on-frequency-or-carrying-capacity-of-public-transport-services-by-operator/