In the third quarter of 2020, Cross-harbour Bus Services had the highest rate of complaints of all franchised bus operators in Hong Kong. For every million passengers, the service was referenced around nine times in complaints to the the transportation complaints authority.
Number of complaints and suggestions per million passenger journey of franchised bus services in Hong Kong in 3rd quarter of 2020, by bus company
Characteristic
Number of complaints and suggestions per million passenger journey
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THB (Transport Advisory Committee, Transport Complaints Unit). (November 25, 2020). Number of complaints and suggestions per million passenger journey of franchised bus services in Hong Kong in 3rd quarter of 2020, by bus company [Graph]. In Statista. Retrieved October 05, 2022, from https://www.statista.com/statistics/1062085/number-of-hong-kong-complaints-per-million-passenger-journey-of-bus-services-by-bus-company/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of complaints and suggestions per million passenger journey of franchised bus services in Hong Kong in 3rd quarter of 2020, by bus company." Chart. November 25, 2020. Statista. Accessed October 05, 2022. https://www.statista.com/statistics/1062085/number-of-hong-kong-complaints-per-million-passenger-journey-of-bus-services-by-bus-company/
THB (Transport Advisory Committee, Transport Complaints Unit). (2020). Number of complaints and suggestions per million passenger journey of franchised bus services in Hong Kong in 3rd quarter of 2020, by bus company. Statista. Statista Inc.. Accessed: October 05, 2022. https://www.statista.com/statistics/1062085/number-of-hong-kong-complaints-per-million-passenger-journey-of-bus-services-by-bus-company/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of Complaints and Suggestions per Million Passenger Journey of Franchised Bus Services in Hong Kong in 3rd Quarter of 2020, by Bus Company." Statista, Statista Inc., 25 Nov 2020, https://www.statista.com/statistics/1062085/number-of-hong-kong-complaints-per-million-passenger-journey-of-bus-services-by-bus-company/
THB (Transport Advisory Committee, Transport Complaints Unit), Number of complaints and suggestions per million passenger journey of franchised bus services in Hong Kong in 3rd quarter of 2020, by bus company Statista, https://www.statista.com/statistics/1062085/number-of-hong-kong-complaints-per-million-passenger-journey-of-bus-services-by-bus-company/ (last visited October 05, 2022)
