Public Transportation in Hong Kong- Statistics & Facts

For decades, driving has been the major way of reaching places in vast majority parts of the world, leading to a constantly increasing number of cars in the whole world, and Hong Kong is no exception. The car parc in Hong Kong had been increasing since 2011, from around 0.47 million to 0.62 million in 2018. Even as a small city of around one thousand square kilometers of area, both the status symbol and convenience added to the popularity of car ownership, even though the public transportation network in Hong Kong is rather famous in the world for being on of the most efficient system. For whole of 2017, an average of 12.69 million of passenger trips were conducted daily with public transport in Hong Kong, which increased around 0.1 million compared to ten years ago.

Main kinds of public transport in Hong Kong include franchiased buses, subway and public light buses, altogether accounting for over 88 percent of all passenger journeys by public transport in Hong Kong. Rail includes the major MTR lines operating in the mainly in the downtown area, which was connected to other railways such as west rail and east rail serving other districts in the New Territories. All railways accounted for the most number of average daily passenger journeys on public transport, but franchiased buses carry the highest daily average number of passengers on public transport. Kowloon Motor Bus Co. (1933) Ltd. (KMB) served most of the city and is the biggest operator for franchiased buses in Hong Kong, with five times the passenger carrying capacity of the second place holder. Regarding public light buses, there were only two operators, namely the red minibus (RMB) and the green minibus (GMB). GMB served more areas than RMB and therefore has a much higher licensed fleet and passenger carrying capacity too.

However, the system is not perfect. Since 2009, number of complaints and suggestions received by the Transport Complaints Unit (TCU) has grew from 16.861 to 27,671 in 2018. In the second quarter of 2019, taxi service was the most investigated type of public transport due to complaints filed, followed closely by KMB. Most of the complaints filed against taxis concerned refused hire, and drivers' conduct and performance. Both KMB and GMB received over 200 complaints for improper driving behaviour as well as over 300 on staff and driver performance in the same quarter for the frequency or carrying capacity, while number of complaints are relatively lower for routing, length of operation hours , provision of stops and cleanliness.

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Public transport in Hong Kong

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Franchiased buses

Public light buses/ Minibus

Metro/ tram

Complaints on public transport

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