Qantas total revenue in Australia FY 2015-2020
Australia’s flag carrying airline, Qantas, recognized total revenue during the 2020 financial year of 14.26 billion Australian dollars, a reduction from the previous financial year that can be attributed to the 2020 coronavirus pandemic.
Passengers and competition
In the same year, Qantas carried around 55 million passengers in total across 151.4 billion available seat kilometers. The airline has enjoyed steady year on year growth in both cases over the last five financial years. Qantas’ nearest competitor, Virgin Australia, carried 25.5 million passengers over 51.2 billion available seat kilometers and recognized total revenue in the 2019 financial year of 5.83 billion Australian dollars.
Customer satisfaction
Both Qantas and Virgin Australia achieved good customer satisfaction scores from international customers in a 2019 survey; 80 percent of Qantas customers said they were satisfied, and 77 percent of Virgin Australia customers said they were happy. In the same survey, 87 percent of Singapore Airlines customers also said they were satisfied. From domestic customers, both airlines topped survey results; 84 percent of Qantas customers and 80 percent of Virgin Australia customers stated their satisfaction with the airlines.
Passengers and competition
In the same year, Qantas carried around 55 million passengers in total across 151.4 billion available seat kilometers. The airline has enjoyed steady year on year growth in both cases over the last five financial years. Qantas’ nearest competitor, Virgin Australia, carried 25.5 million passengers over 51.2 billion available seat kilometers and recognized total revenue in the 2019 financial year of 5.83 billion Australian dollars.
Customer satisfaction
Both Qantas and Virgin Australia achieved good customer satisfaction scores from international customers in a 2019 survey; 80 percent of Qantas customers said they were satisfied, and 77 percent of Virgin Australia customers said they were happy. In the same survey, 87 percent of Singapore Airlines customers also said they were satisfied. From domestic customers, both airlines topped survey results; 84 percent of Qantas customers and 80 percent of Virgin Australia customers stated their satisfaction with the airlines.
