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Passenger aviation in Australia - statistics & facts

The aviation industry includes aircraft manufacturers and airlines and covers everything from aircraft production and development to in service operation. Australia's aviation industry is home to aircraft production and pilot training facilities from international industry leaders like Boeing and Airbus. Domestic aviation accounts for a significant proportion of national travel undertaken by Australians annually, coming second to passenger car usage in terms of billion passenger kilometers covered. Across the busiest domestic routes, 2.25million trips were flown between Melbourne and Sydney alone during 2020, a significant reduction due to the coronavirus pandemic and the resulting border closures and groundings.

Industry performance remains strong despite the coronavirus pandemic

Coronavirus pandemic results notwithstanding, performance of domestic airlines has remained good over the last few years; most flights that were scheduled were flown and many airlines achieved around 85 percent of on time arrivals and departures, as well as low cancellation rates. Some regional airports had up to four million passenger arrivals and departures over the course of one year. Internationally, there has generally been an increase in passenger aviation capacity every year. There were approximately 1.5 million international arrivals from New Zealand to Australia and a similar number of international departures to New Zealand during the same year.

Economic impact and customer satisfaction

The aviation industry also has a positive impact on the Australian economy; in New South Wales alone a significant amount of new jobs were created from both international tourism and domestic tourism supported by the aviation sector. A little over 90 million international tourist visitor nights to New South Wales were supported by the aviation sector. As a result of the coronavirus pandemic, Australia’s flag carrying, full service domestic and international airline Qantas saw significant reductions in revenue and passenger numbers during 2021. Qantas recognized total revenue of just under six billion Australian dollars, and carried just 15 million passengers on both domestic and international flights.

Customer satisfaction with international airlines has remained consistently high, with most who chose to fly happy with their experience. Satisfaction with domestic airlines was also of a high level during the same year for both leisure and business travelers.

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