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Online travel agencies with the best service in Germany 2022

Published by
Evgenia Koptyug,
Nov 8, 2022
Among German online travel agencies in 2022, three closely followed each other in terms of best service. These were urlaub.check24.de, online-reisesuche.de and opodo.de. The data presented is based on an online survey conducted in Germany in 2022.

Online travel agencies in Germany in 2022, ranked by best service

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Sources

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Release date

October 2022

Region

Germany

Survey time period

2022

Method of interview

Online survey

Supplementary notes

The customer service experienced was evaluated with the "Service Experience Score" (SES). This score is closely connected to customer retention. The service ranking includes the reviews and experiences of current as well as former customers (last contact 36 months before at the longest).

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Statistics on " Tourism industry in Germany "

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Statistics on Tourism industry in Germany

Overview

5

Tour operators and travel agencies

4

Transport

5

Accommodation

8

Tourism industry employees

5

Travel destinations and activities

8

Further related statistics

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Tourism industry in GermanyAccommodation industry in GermanyTravel and tourism in Europe
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