The most significant share of customers in Poland using omnichannel services in the customer service category chose location-based promotional offers and digital search engines, 24 percent, and 19 percent, respectively. Features such as scanning a product through an application to obtain additional information about it or using a scanner to receive the product at the cash desk were also attractive.
Most popular omnichannel services in customer experience category in Poland in 2019
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EY. (September 1, 2019). Most popular omnichannel services in customer experience category in Poland in 2019 [Graph]. In Statista. Retrieved July 27, 2024, from https://www.statista.com/statistics/1096455/poland-omni-channel-customer-experience/
EY. "Most popular omnichannel services in customer experience category in Poland in 2019." Chart. September 1, 2019. Statista. Accessed July 27, 2024. https://www.statista.com/statistics/1096455/poland-omni-channel-customer-experience/
EY. (2019). Most popular omnichannel services in customer experience category in Poland in 2019. Statista. Statista Inc.. Accessed: July 27, 2024. https://www.statista.com/statistics/1096455/poland-omni-channel-customer-experience/
EY. "Most Popular Omnichannel Services in Customer Experience Category in Poland in 2019." Statista, Statista Inc., 1 Sep 2019, https://www.statista.com/statistics/1096455/poland-omni-channel-customer-experience/
EY, Most popular omnichannel services in customer experience category in Poland in 2019 Statista, https://www.statista.com/statistics/1096455/poland-omni-channel-customer-experience/ (last visited July 27, 2024)
Most popular omnichannel services in customer experience category in Poland in 2019 [Graph], EY, September 1, 2019. [Online]. Available: https://www.statista.com/statistics/1096455/poland-omni-channel-customer-experience/