Priorities driving digital transformation efforts in organizations worldwide 2020

According to a 2020 global CIO survey, 69 percent of respondents cited improving customer experience as a very important factor in driving their digital transformation efforts. Improving existing and new products/services are also behind the efforts pushing for companies' digital transformation.

Priorities driving digital information efforts in companies worldwide as of 2020

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Source

Release date

March 2020

Region

Worldwide

Survey time period

2020

Number of respondents

302 respondents

Special properties

Majority of respondents are C-suite executives (CIOs and senior IT executives) from organizations with at least 2,000 employees

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Statistics on "IT Services"

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