Most popular e-payment services used among respondents in South Korea 2020, by age

According to a survey by Rakuten Insight on e-payment usage, most age groups among the South Korean respondents with the exception of elderly respondents over 55 years old chose Naver Pay and Kakao Pay as their favorite e-payment services. The elderly chose Samsung Pay as their favorite service. In the same survey, around 84 percent of respondents had made a transaction using e-payment methods.

Major e-payment services used among respondents in South Korea in 2020, by age

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Release date

March 2020


South Korea

Survey time period

February 6 to 29, 2020

Number of respondents

9,808 respondents

Age group

16 years and older

Special properties

among female and male respondents that had made e-payment transactions

Method of interview

Online survey

Supplementary notes

Original question: Which of these e-payment services/ e-wallets do you use? (you may choose more than one answer)

The survey was conducted among 4,346 female and 5,462 male respondents.

The survey was conducted among
668 respondents aged 16 to 24 years,
2,561 respondents aged 25 to 34 years,
3,166 respondents aged 35 to 44 years,
2,276 respondents aged 45 to 54 years and
1,137 respondents aged 55 years and older.

Other surveyed countries included China, Hong Kong, India, Indonesia, Vietnam, Malaysia, Philippines, Singapore and Taiwan.

Note: Figures have been rounded.

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