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Customer satisfaction for tire replacement by retailer in U.S. 2020

Leading retailers for tire replacement in the United States in 2020, based on customer satisfaction score

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Sources

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Release date

January 2021

Region

United States

Survey time period

August and September 2019

Number of respondents

12,554*

Special properties

Vehicle owners

Supplementary notes

* Data based on responses from 8,148 vehicle owners who were surveyed online between July and October 2020.

The source did not specify age of respondents.

Customer satisfaction measures include service initiation, fairness of charges, service quality, service advisor, vehicle pick-up, and service facility.

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Statistics on "Tire market in the United States"

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