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Customer satisfaction for tire replacement by retailer in U.S. 2019

Leading retailers for tire replacement in the United States as of Septermber 2019, based on customer satisfaction score

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Release date

October 2019


United States

Survey time period

August and September 2019

Number of respondents


Special properties

Vehicle owners

Supplementary notes

* Data based on responses from 12,554 vehicle owners who were surveyed between August and September 2019.

The source did not specify age of respondents or survey type.

Customer satisfaction measures include service initiation, fairness of charges, service quality, service advisor, vehicle pick-up, and service facility.

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Statistics on "Tire market in the United States"

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