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Expectations for savings among U.S. consumers from digital insurance by type 2019

If your insurers adopted a more digital approach to providing service, how much do you believe this should impact the premiums you pay for the following?

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Sources

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Release date

June 2020

Region

United States

Survey time period

October 2019

Number of respondents

2,011*

Age group

18 years and older

Special properties

U.S. consumers

Method of interview

Online survey

Supplementary notes

* Respondents provided answers only for the types of policies they held. The exact respondents were as follows:

  • Property insurance: n = 762;
  • Vehicle insurance: n =1,218;
  • Life insurance (individual): n = 622;
  • Disability insurance: n = 238;
  • Mortgage insurance: n = 214;
  • Renters insurance: n = 270;
  • Life insurance (group): n = 479;
  • Umbrella/personal liability insurance: n = 148;
  • Accidental death and dismemberment: n = 262;
  • Annuity (individual): n = 143;
  • Long-term care insurance: n = 189;
  • Identity theft insurance: n = 155;
  • Pet insurance: n = 152;
  • Travel insurance: n = 136;
  • Annuity (group): n = 94.


The source does not provide any information regarding missing percentage points to 100 percent.

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