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Bank account and service complaints reported CFPB in the U.S. 2019

This statistic depicts the distribution of bank account and service complaints reported to Consumer Financial Protection Bureau in the United States in 2019. It was found that 64 percent of complaints received about bank accounts were in managing an account.

Distribution of checking or savings complaints reported to Consumer Financial Protection Bureau in the United States in 2019

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Source

Release date

March 2020

Region

United States

Survey time period

January 1 to December 31, 2019

Special properties

Based on 20,100 complaints

Supplementary notes

Figures do not sum to 100% due to rounding.

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