Bank account and service complaints reported CFPB in the U.S. 2018

This statistic depicts the distribution of bank account and service complaints reported to Consumer Financial Protection Bureau in the United States in 2018. It was found that 63 percent of complaints received about bank accounts were in managing an account.

Distribution of checking or savings complaints reported to Consumer Financial Protection Bureau in the United States in 2018

Share of bank account and service complaints
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Source

Release date

March 2019

Region

United States

Survey time period

January 1 to December 31, 2018

Special properties

Based on 25,900 complaints

Supplementary notes

Figures do not sum to 100% due to rounding.

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