Expectations for future digital workflow in North America and Europe 2020

What is your stance on business continuity and the implementation of digital workflows for employees and customers in 2020?

Loading statistic...
Show detailed source information?
Register for free
Already a member?
Log in

Use Ask Statista Research Service

Release date

August 2020


North America, Europe, APAC

Survey time period

June 2020

Number of respondents

450 respondents

Special properties

senior IT and business decision makers*

Method of interview

Online survey

Supplementary notes

*Respondents are responsible for digital document processing at their organizations.

Respondents represent a range of company sizes, from small (2 to 99 employees) to global (more than 20,000 employees).

Industries represented are financial services and/or insurance (20%), local or national government (11%), higher education (20%), life sciences (20%), state government (9%), other (20%).

Respondent departments are finance/accounting (15%), human resources/training (9%), IT (32%), marketing/advertising (12%), operations (15%), sales (5%), legal (6%), product development and technology (6%).

Citation formats
Statista Accounts: Access All Statistics. Starting from $2,388 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$199 USD / Month *
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Other statistics that may interest you

Other statistics that may interest you Statistics on

About the industry


About the region


Other regions


Related statistics


Further related statistics

Statista Accounts: Access All Statistics. Starting from $2,388 USD / Year
Learn more about how Statista can support your business.