Global CEO business strategy during COVID-19 2020

According to a global survey, 61 percent of respondents state that empowering the remote workforce has been one of the most important strategies for their organization since the beginning of 2020. The outbreak of the COVID-19 pandemic has accelerated the remote work trend, as millions around the globe have moved out of the office and into their home for work. Thus, distributed workforce models arise that need to be managed, which will remain an important topic post-COVID.

How important has implementation of the above been to your organization's strategy since beginning 2020?

Characteristic	Share of respondents
Empowering remote workforce	61%
Accelerating agility	54%
Reducing operating costs	48%
Engaging customers virtually	41%
Enhancing supply chain continuity	41%
Balancing business portfolio	41%

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Release date

February 2021

More information

Region

Worldwide

Survey time period

2020

Number of respondents

3,000 respondents

Special properties

CEOs*

Method of interview

Online interview

Supplementary notes

*Respondents represent senior executive roles at their organizations: CEOs, public leaders, managing directors, general managers.

Respondents represent 26 industries. When safe, deep-dive interviews were conducted in-person with 24 CEOs from 11 industries and 11 countries.

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