Global consumer and merchant acceptance of crypto payments 2021, by industry

Willingness to use/accept cryptocurrencies for payments by consumers/merchants across various industries worldwide as of 2021

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Release date

February 2022



Survey time period

Q4 2021

Number of respondents


Age group

18 years and older

Special properties

10,000 users across geographies, ages and income levels in addition to Worldpay from FIS’ global base of 1.5M+ merchants; The source adds that respondents were "heavily concentrated in North America and Europe"

Method of interview

Online survey

Supplementary notes

The source adds the following information regarding consumers: " surveyed customers predominantly comprising of adults under 40 years old with ~60% of customers surveyed being millennials. 60% of respondents earn under ~$60K and may be looking at participation in crypto as a means to grow their wealth."

The source adds the following information regarding merchants: "The highest merchant response rate (~40%) was from the Digital Media & Gaming sector where many Web3 applications are emerging with Play-to-Earn gaming (e.g. Axie Infinity) and NFT Marketplaces (e.g. NBA Top Shot)." The source does not provide the original wording of the question posed during the survey.

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