Crypto payment interest, by industry

Consumers in late 2021 hoped to use crypto as a payment method on travel, whereas the industry that focused most on these payments was luxury goods. Based on this information, the source talks about a "mismatch" in terms of cryptocurrency adoption when it comes to payments: The travel industry, it observes, is the most popular choice for crypto expenses but it was also the sector that displayed the least interest in accepting the digital coins - possibly, so the source states, because it is recovering from the impact of the coronavirus pandemic. The opposite can be said from financial services, however, where the sector displays interest in implementing currencies based on the blockchain.

Willingness to use/accept cryptocurrencies for payments by consumers/merchants across various industries worldwide as of 2021

Characteristic	Customers	Merchants
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Release date

February 2022

More information

Region

Worldwide

Survey time period

Q4 2021

Number of respondents

Various

Age group

18 years and older

Special properties

10,000 Crypto.com users across geographies, ages and income levels in addition to Worldpay from FIS’ global base of 1.5M+ merchants; The source adds that respondents were "heavily concentrated in North America and Europe"

Method of interview

Online survey

Supplementary notes

The source adds the following information regarding consumers: "Crypto.com surveyed customers predominantly comprising of adults under 40 years old with ~60% of customers surveyed being millennials. 60% of respondents earn under ~$60K and may be looking at participation in crypto as a means to grow their wealth."

The source adds the following information regarding merchants: "The highest merchant response rate (~40%) was from the Digital Media & Gaming sector where many Web3 applications are emerging with Play-to-Earn gaming (e.g. Axie Infinity) and NFT Marketplaces (e.g. NBA Top Shot)." The source does not provide the original wording of the question posed during the survey.

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