In a survey conducted across Southeast Asian markets in September 2023, 47 percent of the respondents in the region stated to be uncertain about the quality of services provided by telehealth professionals. Another 37 percent of the respondents saw a disadvantage of telehealth in the inability to quickly go through other medical procedures after the initial consultation.
December 2023
Asia
September 2023
2,500 respondents
16 years and older
500 respondents each in Indonesia, Malaysia, Philippines, Singapore, and Thailand
Online survey
Original question: "What are your perceived disadvantages when it comes to Telehealth services?"
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