Confidence in financial service providers in Nigeria 2023
In 2023, the level of trust among users of financial services in Nigeria was highest among users of non-interest banking services, with 83 percent fully trusting this service. Commercial banks and pension fund managers were also highly trusted by users, with 72 percent and 66 percent, respectively. Moreover, capital market operators received the highest cumulative distrust rating, with 34 percent of users completely distrusting their services.