This statistic shows the American customer satisfaction index scores for Red Lobster restaurants in the United States from 2007 to 2018. In 2018, the ASCI score for Red Lobster restaurants in the U.S. was 79.
- Travel, Tourism & Hospitality›
- Restaurants›
American customer satisfaction index: Red Lobster restaurants in the U.S. 2007-2018
American customer satisfaction index scores for Red Lobster restaurants in the United States from 2007 to 2018*
This statistic shows the American customer satisfaction index scores for Red Lobster restaurants in the United States from 2007 to 2018. In 2018, the ASCI score for Red Lobster restaurants in the U.S. was 79.
Loading statistic...
| ACSI score | |
|---|---|
| 2007 | 78 |
| 2008 | 79 |
| 2009 | 80 |
| 2010 | 83 |
| 2011 | 82 |
| 2012 | 83 |
| 2013 | 83 |
| 2014 | 78 |
| 2015 | 77 |
| 2016 | 79 |
| 2017 | 81 |
| 2018 | 79 |
| ACSI score | |
|---|---|
| 2007 | 78 |
| 2008 | 79 |
| 2009 | 80 |
| 2010 | 83 |
| 2011 | 82 |
| 2012 | 83 |
| 2013 | 83 |
| 2014 | 78 |
| 2015 | 77 |
| 2016 | 79 |
| 2017 | 81 |
| 2018 | 79 |
New: Download as TWB file
© Statista 2019
About this statistic |
Show source
Download
Settings
Share
Download started
Please be patient - this may take a moment
Please be patient - this may take a moment
Description
Source
More information
This statistic shows the American customer satisfaction index scores for Red Lobster restaurants in the United States from 2007 to 2018. In 2018, the ASCI score for Red Lobster restaurants in the U.S. was 79.
Show more- Show sources information
- Show publisher information
- Release date
- July 2018
- Region
- United States
- Survey time period
- 2007 to 2018
- Supplementary notes
- * The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 47 industries (including e-commerce and e-business), more than 225 companies, and over 200 federal or local government services.
More information
- Region
- United States
- Survey time period
- 2007 to 2018
- Supplementary notes
- * The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 47 industries (including e-commerce and e-business), more than 225 companies, and over 200 federal or local government services.
Other interesting statistics
+
+Restaurant industry food and drink sales in the U.S. 1970-2017
+
+Leading quick-service restaurant chains in the U.S. in 2017, by sales per unit
+
+Consumer spending in the quick service restaurant sector in the U.S. 2004-2017
+
+Food and drinks sales of full-service restaurants in the U.S. 2009-2017
+
+Restaurant industry performance index in the U.S. 2011-2018, by month
Leading quick-service restaurant chains in the U.S. in 2017, by systemwide sales
Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
Premium Account
Your perfect start with Statista
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$49 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax
(New York residents only).
Prices do not include sales tax
(New York residents only).
Leading companies trust Statista:
I think of Statista as Google for researchers. Statista provides you with the information you search for right away.Dr. Horst Stipp
EVP, Research & Innovation, Advertising Research Foundation
Statistics on "Eating out behavior in the U.S."
- Industry overview
The most important statistics
- Restaurant industry performance index in the United States from 2011 to 2018, by monthRestaurant industry performance index in the U.S. 2011-2018, by month
- Leading quick-service restaurant (QSR) chains in the United States in 2017, by systemwide sales (in billion U.S. dollars)Leading quick-service restaurant chains in the U.S. in 2017, by systemwide sales
- Leading quick-service restaurant (QSR) chains in the United States in 2017, by sales per unit (in million U.S. dollars)Leading quick-service restaurant chains in the U.S. in 2017, by sales per unit
- Consumer spending in the quick service restaurant (QSR) sector in the United States from 2004 to 2017 (in billion U.S. dollars)Consumer spending in the quick service restaurant sector in the U.S. 2004-2017
- Leading quick service restaurant (QSR) brands ranked by index ranking in the United States in 2018*Leading quick service restaurants in the U.S. ranked by index ranking 2018
- Number of units of selected leading quick-service restaurant chains in the United States in 2017Number of units of selected leading quick-service restaurant chains in the U.S. 2017
- Full-service restaurant chains ranked by sales in the United States in 2017 (in million U.S. dollars)U.S. full-service restaurant chains ranked by sales 2017
- Sales of selected leading casual dining restaurant chains in the United States in 2017 (in billion U.S. dollars)Leading casual dining chain restaurant sales in the U.S. 2017
- Consumer spending
The most important statistics
- Average spending of consumers in the United States on eating out in 2017, by age (in U.S. dollars) Average spending on food away from home in the U.S., by age 2017
- Restaurant industry food and drink sales in the United States from 1970 to 2017 (in billion U.S. dollars)Restaurant industry food and drink sales in the U.S. 1970-2017
- Food and drinks sales of full-service restaurants in the United States from 2009 to 2017 (in billion U.S. dollars)Food and drinks sales of full-service restaurants in the U.S. 2009-2017
- Consumer spending in the quick service restaurant (QSR) sector in the United States from 2004 to 2017 (in billion U.S. dollars)Consumer spending in the quick service restaurant sector in the U.S. 2004-2017
- Average food away-from-home household expenditure in the United States in 2017, by income* (in U.S. dollars)Average food away-from-home household expenditure in the U.S. 2017
- Average food away from home household expenditure in the United States in 2017, by age (in U.S. dollars)Average food away from home household expenditure in the U.S. 2017
- Average food away from home household expenditure in the United States in 2017, by ethnicity (in U.S. dollars)Average food away from home household expenditure in the U.S. 2017
- Visitation
The most important statistics
- Share of Americans who visited a fast-food restaurant one to three times per week in the past 3 months in 2018, by ageAmericans who visited a fast-food restaurant one to three times per week 2018, by age
- Share of Americans who visited a fast-food restaurant four to six times per week in the past 3 months in 2018, by ageAmericans who visited a fast-food restaurant four to six times per week 2018, by age
- Share of Americans who visited a fast-food restaurant 10 or more times in 2018, by ageAmericans who visited a fast-food restaurant 10 or more times 2018, by age
- Share of Americans who visited a fast-food restaurant seven to nine times per week in the past 3 months in 2018, by ageAmericans who visited a fast-food restaurant 7 to 9 times per week 2018, by age
- Share of Americans who visited a fast-food restaurant ten times or more per week in the past 3 months in 2018, by ageAmericans who visited a fast-food restaurant ten times or more per week 2018, by age
- Quick-service restaurants visited by affluent Americans in 2018Restaurants visited by affluent Americans in 2018
- Assuming that order ahead service is available at the restaurants that you visit, how likely would you be to use it?Likelihood of U.S. consumers to use restaurant order ahead service 2017
Popular Related Keywords
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics
- American customer satisfaction index: Chili's restaurants in the U.S. 2007-2018
- Number of The Cheesecake Factory restaurants 2009-2017
- Total assets of The Cheesecake Factory 2009-2017
- Dave & Buster’s: general and administrative expenses worldwide 2017-2018
- Reasons restaurant employees returned to the industry in the U.S. as of 2013
- Employees who think restaurants are a good first job in the U.S. in 2013
- Revenue of The Cheesecake Factory 2009-2017
- Monthly change in restaurant traffic in the U.S. 2014-2017
- Restaurant employees who are proud to work in the U.S. restaurant industry in 2013
- Restaurant employees who got promoted in the U.S. as of October 2013, by occupation
- Employees who think restaurants are a good first job in the U.S. in 2013, by age
- Net income of The Cheesecake Factory 2009-2017
- Operating costs of Dave & Buster’s worldwide 2017-2018
- American customer satisfaction index: Outback Steakhouse restaurants U.S. 2007-2018
Studies
- Restaurant Business: The Top 500 Issue, June 2017
- Denny's
- The Cheesecake Factory Annual Report 2014
- Dine Brands Global Annual Report 2017
- CEC Entertainment Inc. Annual Report 2017
- Buffalo Wild Wings Annual Report 2016
- DineEquity Annual Report 2016
- Bloomin' Brands Annual Report 2016
- The Cheesecake Factory Annual Report 2016
- Ruby Tuesday Form 10-K 2017
- The Restaurant Group plc Annual Report 2017
- CEC Entertainment Inc. Annual Report 2016
- Canadian Chain Restaurant Industry Review 2015
- Consumer Picks 2016
- Consumer Picks 2014
Statistics on the topic
Free statistics
- Leading quick-service restaurant (QSR) chains in the United States in 2017, by systemwide sales (in billion U.S. dollars)
- Leading quick service restaurant (QSR) brands ranked by index ranking in the United States in 2018*
- American customer satisfaction index scores for full-service restaurants in the United States from 2007 to 2018*
- Assuming that order ahead service is available at the restaurants that you visit, how likely would you be to use it?
- Number of The Cheesecake Factory restaurants from 2009 to 2017
- Total assets of The Cheesecake Factory from 2009 to 2017 (in billion U.S. dollars)
- Reasons restaurant employees returned to the industry in the United States as of October 2013
- Share of employees who think the restaurant industry is a good place to get a first job in the United States as of October 2013, by occupation
- Revenue of The Cheesecake Factory from 2009 to 2017 (in billion U.S. dollars)
- Share of restaurant employees who are proud to work in the restaurant industry in the United States as of October 2013
- Share of restaurant employees who had received a promotion in the United States as of October 2013, by occupation
- Share of employees who think the restaurant industry is a good place to get a first job in the United States as of October 2013, by age group
- Net income of The Cheesecake Factory from 2009 to 2017 (in million U.S. dollars)
- American customer satisfaction index scores for Outback Steakhouse restaurants in the United States from 2007 to 2018*
Premium Statistics
- Restaurant industry performance index in the United States from 2011 to 2018, by month
- Leading quick-service restaurant (QSR) chains in the United States in 2017, by sales per unit (in million U.S. dollars)
- Consumer spending in the quick service restaurant (QSR) sector in the United States from 2004 to 2017 (in billion U.S. dollars)
- Number of units of selected leading quick-service restaurant chains in the United States in 2017
- Full-service restaurant chains ranked by sales in the United States in 2017 (in million U.S. dollars)
- Sales of selected leading casual dining restaurant chains in the United States in 2017 (in billion U.S. dollars)
- Sales of selected leading fine dining restaurant chains in the United States in 2017 (in million U.S. dollars)
- Sales of selected leading family dining restaurant chains in the United States in 2017 (in billion U.S. dollars)
- Number of full service restaurant (FSR) franchise establishments in the United States from 2013 to 2018
- Average spending of consumers in the United States on eating out in 2017, by age (in U.S. dollars)
- Restaurant industry food and drink sales in the United States from 1970 to 2017 (in billion U.S. dollars)
- Food and drinks sales of full-service restaurants in the United States from 2009 to 2017 (in billion U.S. dollars)
- Average food away-from-home household expenditure in the United States in 2017, by income* (in U.S. dollars)
- Average food away from home household expenditure in the United States in 2017, by age (in U.S. dollars)
- Average food away from home household expenditure in the United States in 2017, by ethnicity (in U.S. dollars)
- Share of Americans who visited a fast-food restaurant one to three times per week in the past 3 months in 2018, by age
- Share of Americans who visited a fast-food restaurant four to six times per week in the past 3 months in 2018, by age
- Share of Americans who visited a fast-food restaurant 10 or more times in 2018, by age
- Share of Americans who visited a fast-food restaurant seven to nine times per week in the past 3 months in 2018, by age
- Share of Americans who visited a fast-food restaurant ten times or more per week in the past 3 months in 2018, by age
- Quick-service restaurants visited by affluent Americans in 2018
- American customer satisfaction index scores for Chili's Grill and Bar restaurants in the United States from 2007 to 2018*
- General and administrative expenses of Dave & Buster’s worldwide in 2017 and 2018 (in thousand U.S. dollars)
- Monthly change in restaurant traffic in the United States from July 2014 to July 2017
- Operating costs of Dave & Buster’s worldwide in 2017 and 2018 (in thousand U.S. dollars)
Statista Accounts: Access All Statistics. Starting from $588 / Year
Topics
About Statista
Statista offers dossiers and reports on over 170 industries. With Statista you are always able to make informed decisions and boost your work efficiency.
Internet & Telecommunications
- Social Media
- E-Commerce
- Online Video & Entertainment
- Advertising & Marketing
Consumer Goods & FMCG
- Alcoholic Beverages
- Cleaning Products
- Cosmetics & Personal Care
- Food & Nutrition
Retail & Trade
- Health & Hygiene
- International Trade
- Shopping Behavior
- Sports & Leisure
Travel, Tourism & Hospitality
- Business Travel
- Leisure Travel
- Accomodation
- Restaurants
Society
- Demographics
- Economy
- Education & Science
- Politics & Government
Transportation & Logistics
- Aviation
- Rail Transport
- Vehicles & Road Traffic
- Water Transport
Please log in to access our additional functions
Register in seconds and access exclusive features.
Basic Account |
Instant Access
Premium Account | ||
|---|---|---|---|
Our servicesClick the question mark for further information | Free |
$49 per month* | |
| Basic statistics | |||
| Premium statistics | |||
|
Graph download
| |||
| Download PDF | |||
|
Excel download
| |||
| Register | Purchase now | ||
*Duration: 12 months, billed annually, single license
Yes, let me download!
...and make my research life easier.
Exclusive Corporate feature
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
News
News
Latest News
New
New Dossier: United States coal mining industry
U.S. coal production has steadily declined in the past decade, but has been in the news in recent years due to President Trump's desire to revitalize the industry. This document provides an overview of the key figures, leading companies, and the employment trends in the U.S. coal mining industry.
New
Global Consumer Survey offers PowerPoint export
This new export feature offers
- Structured graphical representation of the data
- Tailored target group analysis
- Option for further processing
New
New Dossier: E-commerce in Poland
The Polish e-commerce market is one of the fastest developing e-commerce markets in Europe. The latest data for Poland is presented in this dossier.
New
New Dossier: Plastic waste in the U.S.
Plastic waste is an issue of global concern. Since China banned the import of recycled plastic, the U.S. has had to make adjustments to its management of plastic waste. This dossier provides an overview of plastic waste in the U.S.
New
New Dossier: Hedge funds
This dossier provides an overview of hedge funds worldwide. Global hedge fund assets, performance, investors, and other topics are highlighted.
New
New exclusive OOH advertising data by OAAA
The Outdoor Advertising Association of America covers amongst others
- Number of billboards
- Outdoor advertising revenue
- Number of out-of-home displays
New
What happens after a no-deal Brexit?
Find data, perceptions & more about
- Economic consequences
- Impact on the labor market
- A second referendum
New
ecommerceDB.com: Ranking update – Spain
Understand the recent developments in the Spanish eCommerce market!
- URL-related revenues
- Relevant online store KPIs
- eCommerce-related contacts
New
Insights into the European banking sector
- Extended statistical dossier
- Insights, explanations & interpretations
- Challenges of the digital future
New
Dossier: Latin American online shopping events
eCommerce is rapidly becoming a part of the Latin American shopping culture. The dossier includes data on
- Regional online shopping events
- Events by country
Updated
Updated Brexit analysis in UK Industry Reports
The outline of potential impacts of Brexit on UK industries has been updated in the UK Industry Reports.
New
New Dossier: Digital Marketing in Italy
Italian enterprises invest significantly in digital marketing. Find out about
- Relevant aspects & KPIs
- New trends
- Different strategies
New
What is football all about, anyway?
Statista European Football Benchmark
- The big 5 European leagues
- All about the clubs & fans
- Sponsors & how they fit in
New
Payment methods in eCommerce
What are online shoppers' payment preferences around the world?
- Data on all payment methods
- Analysis for 50 countries
- Forecasts up to 2023
New
New Dossier: Foreign conflicts of Saudi Arabia
The kingdom of Saudi Arabia has faced political challenges.
- Perceptions & trade information
- Conflicts with Yemen, Iran, Qatar & Turkey
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.