American Customer Satisfaction Index: full-service restaurants in the U.S. 2007-2023

Published by Statista Research Department, Aug 29, 2023

This statistic shows the American Customer Satisfaction Index (ACSI) scores for full-service restaurants in the United States from 2007 to 2023. In 2023, the ACSI score for full-service restaurants in the U.S. was 81.

American Customer Satisfaction Index scores for full-service restaurants in the United States from 2007 to 2023

Characteristic	ACSI score
2023	81
2022	80
2021	80
2020	79
2019	81
2018	81
2017	78
2016	81
2015	82
2014	82
2013	81
2012	80
2011	82
2010	81
2009	84
2008	80
2007	81

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Release date

June 2023

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Region

United States

Survey time period

2007 to 2023

Supplementary notes

The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.

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