Globally famous coffeehouse chain, Starbucks, accounted for 8,791 company-operated and 6,250 licensed stores in the United States in 2019. The amount of Starbucks stores has steadily increased over the past nine years.
How satisfied are U.S. consumers?
The number of Starbucks stores in the U.S. may have seen an increase, but this has not necessarily correlated with an increase in customer satisfaction. In the past, the American Customer Satisfaction Index scores of Starbucks were typically below the industry average. However, in 2019 they received a score of 79 which matched the industry average.
Fiscal years end on the Sunday closest to September 30.
Supplementary notes
*Store data has been adjusted for 2012 and 2013 by reclassifying historical information from company-operated stores to licensed stores, and to exclude Seattle's Best Coffee and Evolution Fresh.
Globally famous coffeehouse chain, Starbucks, accounted for 8,791 company-operated and 6,250 licensed stores in the United States in 2019. The amount of Starbucks stores has steadily increased over the past nine years.
How satisfied are U.S. consumers?
The number of Starbucks stores in the U.S. may have seen an increase, but this has not necessarily correlated with an increase in customer satisfaction. In the past, the American Customer Satisfaction Index scores of Starbucks were typically below the industry average. However, in 2019 they received a score of 79 which matched the industry average.
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Starbucks. (November 15, 2019). Number of Starbucks stores in the United States from 2005 to 2019* [Graph]. In Statista. Retrieved December 10, 2019, from https://www.statista.com/statistics/218360/number-of-starbucks-stores-in-the-us/
Starbucks. "Number of Starbucks stores in the United States from 2005 to 2019*." Chart. November 15, 2019. Statista. Accessed December 10, 2019. https://www.statista.com/statistics/218360/number-of-starbucks-stores-in-the-us/
Starbucks. (2019). Number of Starbucks stores in the United States from 2005 to 2019*. Statista. Statista Inc.. Accessed: December 10, 2019. https://www.statista.com/statistics/218360/number-of-starbucks-stores-in-the-us/
Starbucks. "Number of Starbucks Stores in The United States from 2005 to 2019*." Statista, Statista Inc., 15 Nov 2019, https://www.statista.com/statistics/218360/number-of-starbucks-stores-in-the-us/
Starbucks, Number of Starbucks stores in the United States from 2005 to 2019* Statista, https://www.statista.com/statistics/218360/number-of-starbucks-stores-in-the-us/ (last visited December 10, 2019)
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