About This Statistic
This statistic shows the number of Starbucks stores in the United States from 2005 to 2016. In 2013, Starbucks had 7,049 company-operated stores in the U.S.
Number of international and U.S. Starbucks stores
Starbucks stores – additional information
Founded in 1971 in Seattle, Washington, Starbucks expanded outside of the U.S. for the first time in 1996 when it launched in Japan. As of 2014, the chain’s green, twin-tailed mermaid was adorning coffee cups in every continent. The cities with the largest number of Starbucks stores worldwide as of May 2014 included many U.S. cities such as New York City with 277 stores, Chicago with 164 stores and Seattle itself with 142 stores. The city with the largest number of Starbucks stores was not in the U.S. but in South Korea, with Seoul boasting 284 stores.
The increase in the number of Starbucks stores in the U.S. has not necessarily correlated with an increase in customer satisfaction. Between 2006 and 2016, the American customer satisfaction index scores of Starbucks have been recorded. In 2006, Starbucks received an ACSI score of 77. In 2013 this score rose to 80 but dropped over the next three year to 75 in 2016.
Of course Starbucks does not just sell coffee, with the majority of stores now offering customers a range of hot and cold food. In a survey in 2014, consumers were asked; ‘How likely would you be to try a lunch menu at Starbucks if more menu options were offered?’ The results of the survey revealed that 27 percent of respondents were somewhat likely to try a lunch menu if more menu options were offered but an overwhelming 63 percent of respondents stated that they were not at all likely to try a lunch menu.