Utilities with lowest customer satisfaction in the U.S. 2022, by index score

Investor-owned utilities with the lowest American Customer Satisfaction Index in the United States in 2022, based on index score

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In cooperation with
ACSI®
Release date

March 2023

Region

United States

Survey time period

January to December, 2022

Number of respondents

20,873 residential customers

Method of interview

Online survey

Supplementary notes

Includes only those utilities where data were measured and available.
The American Customer Satisfaction index (ACSI) score ranges from 0 to 100, with 100 being the highest score possible.

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Statistics on Georgia Power

Overview

8

Financials

4

Segments

6

Competitors

5

Further related statistics

14
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