• India: IT-BPM industry revenue 2020

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The total revenue generated by the IT and BPM industry in India was over 191 billion U.S. dollars in 2020. The general upward trend during the presented period was mainly generated by the massive wave of outsourcing from foreign companies.

The domestic market

The IT-BPM sector contributed a share of about eight percent to India’s GDP in fiscal year 2020. Exports from the sector also increased gradually over the years. The south Asian country also had a revenue of four billion dollars through the ITeS and BPO segment in 2018. At the same time, the sector had an export value which was more than thrice the export value of software products and engineering services.

Fueling the job market

The south Asian country Is the largest process management destination worldwide. With the potential to harness new technologies, the industry can generate huge employment and revenue opportunities. Being the largest organized sector for job creation, the sector was estimated to contribute a share of about ten percent to the GDP by 2025.