The Indian information technology and business process management industry had over 4 million employed personnel during financial year 2021. The South Asian country is the largest offshoring destination for IT companies across the globe. The IT-BPM sector has gradually grown in recent years, accounting for more than 30 percent of the global outsourced BPM market. In financial year 2020, the IT sector's contribution to India's GDP was 7.7 percent.
Market performance
In 2020, the market size of the IT-BPM industry was estimated to reach around 175 billion U.S. dollars. The export market of the Indian IT-BPM industry was more than five times the size of the domestic market. The biggest importer of India’s IT-BPM services was the United States. Furthermore, the growth trend of the export market was evidently higher than the domestic market during the presented period. E-commerce revenue in the IT-BPM sector across the nation also witnessed steady growth in the last few years.
The road ahead
The Indian IT-BPM industry is likely to witness consistent growth in the future. Tapping into new advancements in robotics and artificial intelligence, the industry seeks to continue helping clients build successful businesses, propelled by a large export market.
Employment of the IT-BPM industry in India from financial year 2009 to 2021
(in millions)
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Statista Accounts:
Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.
NASSCOM (India). (June 17, 2021). Employment of the IT-BPM industry in India from financial year 2009 to 2021 (in millions) [Graph]. In Statista. Retrieved May 16, 2022, from https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/
NASSCOM (India). "Employment of the IT-BPM industry in India from financial year 2009 to 2021 (in millions)." Chart. June 17, 2021. Statista. Accessed May 16, 2022. https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/
NASSCOM (India). (2021). Employment of the IT-BPM industry in India from financial year 2009 to 2021 (in millions). Statista. Statista Inc.. Accessed: May 16, 2022. https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/
NASSCOM (India). "Employment of The It-bpm Industry in India from Financial Year 2009 to 2021 (in Millions)." Statista, Statista Inc., 17 Jun 2021, https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/
NASSCOM (India), Employment of the IT-BPM industry in India from financial year 2009 to 2021 (in millions) Statista, https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/ (last visited May 16, 2022)