Distribution of bill-shock amounts in the mobile phone market in the UK in 2014

This statistic shows a distribution of the difference between usual and unexpectedly high bills in the mobile phone market in the United Kingdom 2014. In 2014, 24 percent of the unexpectedly high bills were were between 11 GBP and 20 GBP higher than usual. The mean average amount of bill-shock in the mobile market for the 12 month period covered by this research was 36 GBP.

Amount of bill-shock: difference between usual and unexpectedly high telephone bills in the mobile phone market in the United Kingdom in 2014

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% Discount until September 30th
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

September 2014

Region

United Kingdom

Survey time period

May 2013 to April 2014*

Number of respondents

163 respondents

Age group

16 years and older

Special properties

mobile bill payers who experienced bill-shock in a 12 month period

Method of interview

Face-to-face interview

Supplementary notes

* 2014 based on aggregated data collected between July 2013 and May 2014 reporting incidence of bill-shock within the 12 month period between May 2013-April 2014.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Mobile communication industry in the UK"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.