This statistic shows the main reasons for customer retention in the United Kingdom (UK) as of March 2014. Of the all respondents, 39 percent stated they did not change their network because they were satisfied with it.
Network customer retention reasons in the United Kingdom (UK) as of March 2014
Percentage of respondents
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium statistic
You need a Premium Account for unlimited access.
Full access to 1m statistics
Incl. source references
Available to download in PNG, PDF, XLS format
Premium Account
only $59 / month
*
Access to this and all other statistics on 80,000 topics from
$708 / Year
Source
Only available for customers
Survey by
Only available for customers
Survey name
Only available for customers
Published by
Only available for customers
Source link
https://www.statista.com
Release date
December 2014
Region
United Kingdom
Survey time period
1st to 30th March 2014
Number of respondents
1,124 respondents
Age group
16 years and older
Special properties
those who have been with another network for over 2 years
Method of interview
Face-to-face interview
Supplementary notes
During the survey, this question was posed as follows: "Which of the following reasons made you want to change to your network operator?"
Customer retention grounds for networks in the UK in 2014
This statistic shows the main reasons for customer retention in the United Kingdom (UK) as of March 2014. Of the all respondents, 39 percent stated they did not change their network because they were satisfied with it.
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account!
Premium Account
Your perfect start with Statista
Instant access to 1m statistics
Download in XLS, PDF & PNG format
Detailed references
$59 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Leading companies trust Statista:
Statista is a great source of knowledge, and pretty helpful to manage the daily work.
Christof Baron CEO, MindShare Germany
Statistics on "Bank customer retention in the United Kingdom (UK)"
Do you have any questions about our business solutions?
We provide you with detailed information about our Corporate Account.
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.
Ofcom. (December 1, 2014). Network customer retention reasons in the United Kingdom (UK) as of March 2014 [Graph]. In Statista. Retrieved November 21, 2019, from https://www.statista.com/statistics/467271/customer-retention-grounds-for-networks-in-the-uk/
Ofcom. "Network customer retention reasons in the United Kingdom (UK) as of March 2014." Chart. December 1, 2014. Statista. Accessed November 21, 2019. https://www.statista.com/statistics/467271/customer-retention-grounds-for-networks-in-the-uk/
Ofcom. (2014). Network customer retention reasons in the United Kingdom (UK) as of March 2014. Statista. Statista Inc.. Accessed: November 21, 2019. https://www.statista.com/statistics/467271/customer-retention-grounds-for-networks-in-the-uk/
Ofcom. "Network Customer Retention Reasons in The United Kingdom (Uk) as of March 2014." Statista, Statista Inc., 1 Dec 2014, https://www.statista.com/statistics/467271/customer-retention-grounds-for-networks-in-the-uk/
Ofcom, Network customer retention reasons in the United Kingdom (UK) as of March 2014 Statista, https://www.statista.com/statistics/467271/customer-retention-grounds-for-networks-in-the-uk/ (last visited November 21, 2019)
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.
