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Customers with positive non-life insurance experience in Europe 2014, by channel

Share of non-life insurance customers with a positive experience in Europe in 2014, by channel

Customers with positive non-life insurance experience in Europe 2014, by channel This statistic reveals the share of non-life insurance customers with a positive experience in Europe in 2014, by communication channel. The agent channel and the Internet-PC channel provided the highest levels of positive experience with respectively 47 percent and 38 percent of customers citing a positive experience.
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Share of non-life insurance customers with a positive experience in Europe in 2014, by channel

Share of respondents
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Share of respondents
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This statistic reveals the share of non-life insurance customers with a positive experience in Europe in 2014, by communication channel. The agent channel and the Internet-PC channel provided the highest levels of positive experience with respectively 47 percent and 38 percent of customers citing a positive experience.
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