Market size of the HR services industry worldwide by service line 2012-2021

The market size of the human resources services industry worldwide increased overall from 2012 to 2021, despite some fluctuation. In 2021, the staffing services market was worth 275 billion euros, up from 213 billion euros in the previous year. The staffing service line also held the majority share of the HR services industry that year – greater than 50 percent.

The state of companies leading the HR industry

In 2021, the leading companies in the human resources services industry worldwide were Randstad, Adecco, and Manpower. Randstand held the biggest market share of the three companies in 2021, and had revenues reaching almost 25 billion euros. Randstad is a Dutch human resources company headquartered in Amsterdam, the Netherlands.

What are the onboarding challenges faced by HR companies?

Onboarding is a means of getting recently-hired employees acquainted with the organizational skills, behaviors, and cultures of the current workplace. This process is typically carried out by human resources, although they face a myriad of challenges during the onboarding process itself. In 2018, the biggest challenge faced by HR departments worldwide was good monitoring of new employees.