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Virgin Media landline: time taken to resolve customer issues in the UK 2017

Time taken to resolve Virgin Media landline customers' issues in the United Kingdom (UK) in 2017

by S. O'Dea, last edited Jan 17, 2018
Virgin Media landline: time taken to resolve customer issues in the UK 2017 This statistic displays the time taken for Virgin Media landline customers to resolve issues with their provider in the United Kingdom (UK) in 2017. The highest share of respondents, which corresponded to 35 percent, stated that it took less than hour to resolve their issues. On the other hand, 19 percent of respondents stated that it took five days or more. Although Virgin Media was better than Sky when it came to the time it took to resolve landline customer issues, it had a higher time than that of BT and TalkTalk.
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Time taken to resolve Virgin Media landline customers' issues in the United Kingdom (UK) in 2017

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