In 2019, Virgin Media had a total revenue of approximately 5.168 billion British pounds. In the UK, the fixed-line network access and calls revenue amounted to 773 million British pounds, the business network access & call revenue to 42 million British pounds, and the residential network access and call revenue to 731 million British pounds. This can also be broken down by consumer segments and comes to around 3.6 billion British pounds for cable revenue, 361.4 million for mobile revenue, and 775.3 million for business revenue in 2019.
Fixed-line, also known as landline, phone calls have been generally declining over the last few years, and Virgin Media has not been immune to the shift. Virgin Media total call volume has decreased from 15.8 billion minutes in 2010 to 5.2 billion minutes in 2019. These changes can be attributed to technological advances such as VoIP or instant messaging, as well as an overall increase in mobile voice minutes in the UK.