IT functions outsourced worldwide 2017
Outsourced or off-shored IT functions worldwide, as of 2017
The statistic reveals the IT functions most commonly outsourced by IT leaders worldwide, as of 2017. In 2017, software application development was outsourced by 64 percent of respondents.
Outsourced or off-shored IT functions worldwide, as of 2017
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| Share of respondents | |
|---|---|
| Software application development | 64% |
| Software application maintenance | 51% |
| Data centers | 40% |
| IT infrastructure | 32% |
| Service desk / help desk | 32% |
| Networks | 29% |
| Systems integration | 29% |
| HR BPO | 12% |
| IT department | 12% |
| IT BPO | 12% |
| KPO | 6% |
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