Outsourced or off-shored IT functions worldwide, as of 2017

IT functions outsourced worldwide 2017 The statistic reveals the IT functions most commonly outsourced by IT leaders worldwide, as of 2017. In 2017, software application development was outsourced by 64 percent of respondents.
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Share of respondents
Software application development64%
Software application maintenance51%
Data centers40%
IT infrastructure32%
Service desk / help desk32%
Networks29%
Systems integration29%
HR BPO12%
IT department12%
IT BPO12%
KPO6%
Share of respondents
Software application development64%
Software application maintenance51%
Data centers40%
IT infrastructure32%
Service desk / help desk32%
Networks29%
Systems integration29%
HR BPO12%
IT department12%
IT BPO12%
KPO6%
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Description Source More information
The statistic reveals the IT functions most commonly outsourced by IT leaders worldwide, as of 2017. In 2017, software application development was outsourced by 64 percent of respondents.
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Release date
May 2017
Region
Worldwide
Survey time period
December 19, 2016 to April 3, 2017
Number of respondents
4,498 respondents
Special properties
CIOs and technology leaders across 86 countires
Supplementary notes
The question was originally phrased by the source as follows: "What functions do you outsource or offshore?"

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