IT functions outsourced worldwide 2017

Published by Shanhong Liu, Jun 11, 2018
The statistic reveals the IT functions most commonly outsourced by IT leaders worldwide, as of 2017. In 2017, software application development was outsourced by 64 percent of respondents.

Outsourced or off-shored IT functions worldwide, as of 2017

Share of respondents
Software application development64%
Software application maintenance51%
Data centers40%
IT infrastructure32%
Service desk / help desk32%
Networks29%
Systems integration29%
HR BPO12%
IT department12%
IT BPO12%
KPO6%
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Sources

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Release date

May 2017

Region

Worldwide

Survey time period

December 19, 2016 to April 3, 2017

Number of respondents

4,498 respondents

Special properties

CIOs and technology leaders across 86 countires

Supplementary notes

The question was originally phrased by the source as follows: "What functions do you outsource or offshore?"

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