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Share of businesses planning investments CRM software in Japan 2011-2016
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Share of businesses planning investments CRM software in Japan 2011-2016
Percentage of businesses expecting investments in customer relationship management (CRM) software in Japan from 2011 to 2016
by Statista Research Department,
last edited
Nov 15, 2016
The statistic depicts the results of a survey focusing on expected investments in customer relationship management (CRM) software in Japan from 2011 to 2016. In 2016, 13 percent of respondents planned investments in CRM software within the next three years in Japan. This number indicates a decrease from the 14 percent of respondents who said the same in the previous year.
Percentage of businesses expecting investments in customer relationship management (CRM) software in Japan from 2011 to 2016
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Description
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by Statista Research Department,
last edited
Nov 15, 2016
The statistic depicts the results of a survey focusing on expected investments in customer relationship management (CRM) software in Japan from 2011 to 2016. In 2016, 13 percent of respondents planned investments in CRM software within the next three years in Japan. This number indicates a decrease from the 14 percent of respondents who said the same in the previous year.
- Show sources information
- Show publisher information
- Release date
- November 2016
- Region
- Japan
- Survey time period
- July to August 2016
- Number of respondents
- n= 480 (2016); n=479 (2015); n=587 (2014); n=538 (2013); n=543 (2012); n=403 (2011)
- Special properties
- surveys from 2011 to 2014 were conducted in July and August, and the survey in 2015 were conducted from August to October
- Method of interview
- Questionnaire
- Supplementary notes
-
Original question: "in which of the IT categories or items that your company increase investment within the coming three years?"
Multiple answers were possible.
Research targets were domestic private companies, organizations and public institutions.
Source
- Show sources information
- Show publisher information
- Release date
- November 2016
More information
- Region
- Japan
- Survey time period
- July to August 2016
- Number of respondents
- n= 480 (2016); n=479 (2015); n=587 (2014); n=538 (2013); n=543 (2012); n=403 (2011)
- Special properties
- surveys from 2011 to 2014 were conducted in July and August, and the survey in 2015 were conducted from August to October
- Method of interview
- Questionnaire
- Supplementary notes
-
Original question: "in which of the IT categories or items that your company increase investment within the coming three years?"
Multiple answers were possible.
Research targets were domestic private companies, organizations and public institutions.
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