The statistic depicts the results of a survey focusing on expected investments in customer relationship management (CRM) software in Japan from 2011 to 2016. In 2016, 13 percent of respondents planned investments in CRM software within the next three years in Japan. This number indicates a decrease from the 14 percent of respondents who said the same in the previous year.
Percentage of businesses expecting investments in customer relationship management (CRM) software in Japan from 2011 to 2016
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Yano Research. (November 15, 2016). Percentage of businesses expecting investments in customer relationship management (CRM) software in Japan from 2011 to 2016 [Graph]. In Statista. Retrieved May 23, 2022, from https://www.statista.com/statistics/701214/japan-businesses-investing-crm-software/
Yano Research. "Percentage of businesses expecting investments in customer relationship management (CRM) software in Japan from 2011 to 2016." Chart. November 15, 2016. Statista. Accessed May 23, 2022. https://www.statista.com/statistics/701214/japan-businesses-investing-crm-software/
Yano Research. (2016). Percentage of businesses expecting investments in customer relationship management (CRM) software in Japan from 2011 to 2016. Statista. Statista Inc.. Accessed: May 23, 2022. https://www.statista.com/statistics/701214/japan-businesses-investing-crm-software/
Yano Research. "Percentage of Businesses Expecting Investments in Customer Relationship Management (Crm) Software in Japan from 2011 to 2016." Statista, Statista Inc., 15 Nov 2016, https://www.statista.com/statistics/701214/japan-businesses-investing-crm-software/
Yano Research, Percentage of businesses expecting investments in customer relationship management (CRM) software in Japan from 2011 to 2016 Statista, https://www.statista.com/statistics/701214/japan-businesses-investing-crm-software/ (last visited May 23, 2022)