Italy: municipalities improving online services in Sicily 2015, by method

This statistic displays the share of municipalities improving their online services in Sicily in Italy in 2015, by method. Municipalities use Information Technology (IT), Information and Communication Technologies (ICT s) and other web-based telecommunication technologies to improve and/or enhance on the efficiency and effectiveness of service delivery in the public sector.
During the survey period, it was found that 39.3 percent of the municipalities located in the Italian region of Sicily provided a help center to report problems or complaints.
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Share of municipalities improving their online services in the Italian region of Sicily in 2015, by method
Share of municipalities
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